HELP

What is an E-Service Account Number?

An E-Service account number is a unique identifier that is provided to you by the NLRB. The NLRB will mail notices to case participants informing them of their E-Service Account Number. You will need the E-Service Account Number to set up your Profile.


What if I receive more than one E-Service Account Number?

If you receive more than one E-Service Account Number, you should add those to your online Profile as well. After you have logged in following the instructions below, click on “Add Additional E-Service Account Numbers” from the “Make Changes” box and a yellow box will pop up. Enter the additional E-Service Account Number(s) and select “Add.” The page will refresh with the additional E-Service Account information.


How do I get started?

Users are not required to create a special username and password for E-Service. NLRB allows you to utilize an email account username/password that you already own (Google, Yahoo, AOL, LinkedIn or Outlook) to log into this service. If you do not possess an email account with one of the providers listed, you may click on one and continue to create a new account.


How do I set up my Profile?

You will need the E-Service Account Number provided to you by the NLRB. Enter the E-Service Account Number and answer a simple math equation to proceed to the “My Contact Info” page.


Why do I have to answer a math problem? Is an answer required?

The math problem protects against spam submissions. It is required that all users provide the correct answer before moving forward to set up a Profile.


What is the “My Contact Info” page?

“My Contact Info” can be considered your home screen. At the initial login, you will see a yellow text box that provides guidance as to the next steps to take. You are encouraged to edit your Profile to ensure that all personal contact information is correct, including any street address or email address at which you would like to receive mail.


How do I add additional addresses?

Users can add addresses through the “Make Changes” box by selecting “Add Additional Address.” A box will pop up where you can enter the additional address information and click “Save.” The page will refresh and show the updated information. There is no limit to the number of addresses you can add.


How do I associate an address with a case?

From the “Make Changes” box, select “Update Addresses Associated with Cases” link. A yellow box will pop up on the screen. You will be able to use the drop down provided to select any address from your Profile and associate it with the selected case.


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